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Banner – University Medical Center South in Tucson and Banner – University Medical Center Phoenix have been named to the nation’s 100 Top Hospitals list by IBM Watson HealthTM.
Formerly known as the Truven Health Analytics® 100 Top Hospitals, this national study spotlights the top-performing hospitals in the United States based on a balanced scorecard of publicly available clinical, operational and patient satisfaction metrics and data. The study has been conducted annually since 1993, and 2018 is the first year either hospital has made the list.
“Coming just three years into Banner Health’s 30-year academic affiliation agreement with the University of Arizona, this achievement by two of our academic medical centers is an early, positive indicator we are on the right track,” said Kathy Bollinger, president of Banner – University Medicine, the division of Banner Health operating in clinical partnership with the UA Colleges of Medicine in Phoenix and Tucson.
Each year more than 800 medical students and 1,000 physician-residents receive medical training at Banner’s three academic medical centers, which also includes Banner – University Medical Center Tucson, a nationally ranked U.S. News and World Report “Best Hospital.” In addition to earning a spot on the 100 Top Hospitals List, Banner – University Medical Center South also was named one of 13 “Everest Award” winners by IBM Watson. These are hospitals that earned the 100 Top Hospitals designation and also scored among the highest of these hospitals for rate of improvement over five years.
“This national recognition for Banner – University Medical Center South is a tribute to our physicians and staff and to the support of our friends at Pima County, the University of Arizona and our sister hospital, Banner – UMC Tucson. It’s been a privilege to watch this hospital grow and blossom for the residents of Southern Arizona,” said Chief Operating Officer Sarah Frost, who has worked at the hospital for 14 years.
The Watson Health 100 Top Hospitals® study uses independent and objective research to analyze hospital and health system performance. Top hospitals had:
- Better Survival Rates: Overall, 100 Top Hospitals winners achieved survival rates that were 26 percentage points better than those of peer hospitals.
- Fewer Complications and Infections: Patients at winning hospitals experienced 13.4 percent fewer complications and 18.7 percent fewer health-care-associated infections than peer group hospitals.
- Shorter Length of Stay: Winning hospitals had a median severity-adjusted length of stay that was nearly one half-day shorter (0.4) than peers.
- Shorter Emergency Department Wait Times: Overall, winning hospitals delivered median emergency department wait times that were 17 minutes shorter than those of peer group hospitals.
- Lower Inpatient Expenses: Average inpatient costs per discharge were 7 percent lower (a difference of $460 per discharge) at 100 Top Hospitals versus peer group hospitals.
- Higher Profit Overall Margins: Winning hospitals maintained a median operating profit margin, 10.6 percentage points higher than peer group hospitals.
- Higher Patient Satisfaction: Overall hospital experience, as measured by the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS), was rated 3.4 percent higher for winning hospitals than peer group hospitals.